The Employee Assistance Program provides employees access to confidential, professional assistance to help employees and their families resolve problems that affect their personal lives or job performance. All SGMC Employees and Employees of Affiliated Campuses are eligible for the EAP service.
The Employee Assistance Program offers you several services, including:
4 free face to face visits, and access to 24/7 over the phone services.
Yes, all information discussed with therapists remains confidential and is subject to Doctor-Patient Confidentiality and HIPAA Laws. In the event that an employee is referred to the program by a supervisor, the supervisor will be notified that the employee has come as requested. However, nothing the employee discusses with his or her therapist is released unless the employee requested it to be released. In addition, employees are able to anonymously report back to the hospital about their perception of the service they received through EAP.
EAP Services are available 24 hours a day for crisis intervention. Call 1-888-628-4824 or visit www.GuidanceResources.com and enter
User Name: LFGsupport